Fun, mom-geared work-at-home tips and advice on making money on the net.

How do Clients Find You – What works for me

Posted on October 18, 2006 | 1 comment | Filed in Uncategorized 
 

Do you know how your clients find you? I do. Everytime I get a new client one of the first questions I ask is, “How did you find me.” Then I added a custom field right into my QuickBooks called “How they found me”. That way I can run a customer report and see in an instant what marketing efforts are working best. You could also easily track marketing results in a spreadsheet.

All small business owners and entrepreneurs should review this information once a year or so.

Here’s how my clients for web design business Branding on the Net found me over the past 10 years:

Percent Method
57.97 % referrals
17.39% networking
5.80% webmomz
4.35% book
2.90% unknown
2.90% search engine
2.90% speaking
1.45% articles
1.45% ezine
1.45% local publicity
1.45% yellow pages

I have been VERY blessed to enjoy a lot of referral business. There’s nothing better than having raving fans spreading the word that you are “the” person to do websites for authors, speakers, and consultants. And I send little “thank you” notes to people who refer me to let them know I really appreciate them.

The 2nd biggest way I get business is through my personal networking. These are people mostly I “ran into” online through teleclasses I have taken, forums I have been a member of, events I have attended etc.

Do you track your marketing? What marketing methods work best for you? Share your marketing results and thoughts here!

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COMMENTS

One Response to “How do Clients Find You – What works for me”

  1. Nell on October 28th, 2006 5:59 pm

    Your top two sound like mine when I had my VA business. You cannot under estimate the power of referrals and networking!

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